Box Office Attendant - Midland Theater
Box Office Attendant - Midland Theater
Box Office Attendant - Midland Theater
AEG Worldwide
The Box Office Attendant at AEG is responsible for assisting patrons with ticket distribution and providing information about events at the venue. This role supports the Box Office Manager and involves customer service, cash handling, and ticketing software usage. AEG is a leader in sports and live entertainment, committed to innovation and community engagement.
Qualification
- High School Diploma or its equivalency
- 0-2 years of related work experience
- Availability to work varied shifts including weekdays, weekends, evenings, and holidays
- Experience with cash handling and payment methods such as credit cards
- Proficiency in ticketing software and customer service skills.
Responsibility
- Assist customers with using ticketing software and purchasing tickets through various methods including cash, credit, and vouchers.
- Manage will call and guest list, checking identification and distributing tickets appropriately.
- Answer telephone inquiries regarding show and ticket information, providing guidance on venue accessibility and ADA requests.
- Accurately reconcile sales and will call receipts, providing necessary information to accounting and operations teams.
- Assist with show settlement as necessary.
