Box Office Staff - PromoWest
Box Office Staff - PromoWest
Box Office Staff - PromoWest
AEG Worldwide
The Box Office Staff position at AEG involves assisting patrons with ticket distribution and providing information about events and the venue. The role supports the Box Office Manager and requires customer service skills, cash handling, and ticketing software knowledge.
Qualification
- High School Diploma or its equivalency
- 0-2 years of related work experience
- Availability to work varied shifts including weekdays, weekends, and evenings
- Strong customer service skills
- Ability to handle cash and process transactions accurately
Responsibility
- Assist customers with using ticketing software and purchasing tickets through various methods (cash, credit, vouchers)
- Manage will call and guest list, including checking IDs and distributing tickets
- Answer telephone inquiries regarding show and ticket information
- Provide guidance on venue or event information, including accessibility and ADA requests
- Reconcile sales and will call receipts accurately and assist with show settlement
