Guest Services Staff - Goldenvoice San Francisco
Guest Services Staff - Goldenvoice San Francisco
Guest Services Staff - Goldenvoice San Francisco
AEG Worldwide
The Guest Services Staff at AEG's venues in San Francisco will provide direct customer service to guests, ensuring a safe and welcoming environment during events. This role involves answering questions, directing guests, operating coat checks, scanning tickets, and resolving guest complaints. AEG is a leader in sports and live entertainment, committed to innovation and community engagement.
Qualification
- Strong customer service skills
- Ability to work in a fast-paced environment
- Excellent communication skills
- Attention to detail
- Ability to handle guest complaints effectively
Responsibility
- Answer guest questions and direct them to important areas of the venue
- Operate coat check rooms following established guidelines
- Scan tickets for entry and administer wristbands for event access
- Greet guests and resolve complaints or issues
- Provide assistance to guests in a professional and friendly manner
