Engagement Management Applied AI
Engagement Management Applied AI
Engagement Management Applied AI
Anthropic
The Engagement Management role at Anthropic focuses on leading the delivery of AI solutions for Fortune 500 enterprises. The position involves managing high-value engagements, collaborating with cross-functional teams, and ensuring successful deployment of AI products while maintaining safety and reliability standards.
Qualification
- Experience in managing complex enterprise engagements and navigating organizational challenges.
- Strong understanding of AI technologies and their application in business processes.
- Proven ability to draft and manage Statements of Work (SOWs) and project roadmaps.
- Excellent stakeholder management and communication skills, particularly with executive sponsors and technical leads.
- Experience in orchestrating cross-functional teams and ensuring alignment across various departments.
Responsibility
- Draft Statements of Work (SOWs) alongside engineers, structuring engagements with clear scope, milestones, and success criteria.
- Participate in technical discovery sessions to understand customer requirements and inform engagement design.
- Own AI product building end-to-end: maintain and adjust roadmaps as scope evolves, identify and work through blockers, and help the team navigate delivery challenges.
- Drive engagement delivery from SOW signature through production deployment, ensuring milestones are met, blockers are removed, and stakeholders are aligned.
- Partner closely with Forward Deployed Engineers (FDEs): manage organizational complexity and facilitate their access to customer stakeholders and systems.
- Orchestrate cross-functional teams: coordinate Engineering, Product/Design resources, and customer teams to deliver integrated solutions on time and within scope.
- Manage stakeholder relationships: maintain regular cadence with customer executive sponsors, technical leads, and procurement while surfacing issues and celebrating wins.
- Lead delivery operations: run sprint ceremonies, milestone reviews, and progress reporting.
