Forward Deployed Engineer
Forward Deployed Engineer
Automat
Automat is a company focused on redefining Enterprise AI Agents and Intelligent Document Processing, aiming to streamline business operations through innovative AI solutions. They are seeking a Forward-deployed Engineer to work directly with customers, applying creativity and problem-solving to implement complex business automations and enhance operational efficiency.
Qualification
- Excellent communication and collaboration skills.
- Ability to work through complex technical challenges methodically.
- Experience in customer support and understanding customer pain points.
- Creative problem-solving skills for technical challenges.
- Comfortable with sales conversations and identifying upsell opportunities.
Responsibility
- Interface directly with customers to solve pain points and drive operational efficiency.
- Build upon autonomous agent solutions to tailor RPA and IDP solutions for customer workflows.
- Leverage UI automation techniques to help AI agents navigate enterprise software platforms.
- Align automation strategies with customer needs while driving innovation in Automat's product offerings.
- Prototype new techniques and optimize pipelines for intelligent document understanding.
