Client Support Representative - Part Time
Client Support Representative - Part Time
Client Support Representative - Part Time
Awardco
Awardco is a rapidly growing company in the employee experience industry, focused on enhancing workplace satisfaction and recognition. The Client Support Representative role is part-time, requiring engagement with clients to ensure a positive experience with the product, including order fulfillment and support ticket resolution.
Qualification
- Positive attitude and work ethic
- Friendly and personable disposition
- Tech-savvy and quick learner
- Problem-solving skills
- Excellent communication skills - written and verbal
- Familiarity with Salesforce is a plus
Responsibility
- Fulfill client orders and aid in support tickets
- Work directly with platform users in answering their questions and helping to resolve any issues
- Communicate with clients via email, chat, and phone
- Ensure client satisfaction in every interaction
