Company Overview

• Support core corporate operations processes across IT, systems, and internal tooling.
• Assist with user onboarding and offboarding tasks, including access requests, equipment coordination, and checklist tracking.
• Maintain accurate records for devices, system access, and software allocations in internal trackers.
• Support the administration of corporate tools and platforms (e.g. Microsoft 365, SharePoint, Teams, Intune-supported devices).
• Help coordinate system access reviews and periodic audits to ensure appropriate permissions and compliance.
• Act as a first line of coordination for operational or systems-related requests, escalating issues where needed.
• Support basic reporting and data hygiene across operational dashboards and trackers.
• Assist with documenting “how we work” guidance, SOPs, and internal playbooks for corporate operations.
• Identify gaps, inefficiencies, or repeat issues and suggest practical improvements to tools or processes.
• Maintain controlled documentation and templates in SharePoint, ensuring version control and correct access permissions.
• Support the implementation and upkeep of internal policies, processes, and operational registers.
• Ensure consistent file organisation and naming conventions across shared systems.
• Assist with preparing documentation for audits, licensing, or compliance activities.
• Identify and suggest process improvements to improve efficiency, consistency, and clarity across operations.
• Support recruitment processes by coordinating interview scheduling, logistics, and candidate communications.
• Maintain accurate recruitment trackers, ensuring candidate status, feedback, and next steps are clearly recorded.
• Assist with coordinating interview panels across time zones and teams.
• Support onboarding preparation for new hires by ensuring documentation, system access requests, and equipment coordination are initiated on time.
• Act as a coordination point between hiring managers, People Ops, and external recruiters as required
• Highly organised and detail-focused, with the ability to manage multiple tasks and priorities.
• Clear and confident communicator, comfortable working across teams and time zones.
• Strong working knowledge of Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint, Outlook).
• Reliable and proactive, able to take ownership of tasks and follow them through to completion.
• Collaborative team player who contributes positively to a fast-paced, global environment.
• Strong documentation and data management discipline.
• Calm and adaptable, with a practical, solutions-focused mindset.
• Trustworthy and professional when handling sensitive operational information.
• Keen to learn, improve, and contribute to process optimisation and operational maturity.