Healthcare Agent Licensed Trainee (WFH in the following states: AZ. KY. TX. And FL.)
Healthcare Agent Licensed Trainee (WFH in the following states: AZ. KY. TX. And FL.)
Healthcare Agent Licensed Trainee (WFH in the following states: AZ. KY. TX. And FL.)
Chewy, Inc.
The Licensed Customer Service Representative (LCSR) position at Chewy Insurance Services is a remote role focused on providing exceptional customer service in the pet insurance sector. Candidates must hold a Property & Casualty Insurance license and reside in specific states. The role involves educating pet owners about insurance options, guiding them through enrollment, and ensuring they receive the best coverage for their pets.
Qualification
- Must hold a Property & Casualty Insurance license.
- Must reside in Arizona, Florida, Kentucky, or Texas.
- Passion for helping animals and pet owners.
- Strong communication and interpersonal skills.
- Ability to work in a remote environment.
Responsibility
- Answer inbound warm leads from pet parents interested in pet insurance policies.
- Use a consultative approach to understand customer needs and recommend the best coverage.
- Educate customers about policy details, coverage options, and benefits.
- Overcome objections with confidence and empathy, instilling trust in potential customers.
- Guide customers through enrollment, ensuring accurate documentation.
- Meet and exceed enrollment targets while maintaining compliance.
