Forward Deployed Engineer, Infrastructure Specialist
Cohere
Cohere is seeking a Forward Deployed Engineer, Infrastructure Specialist to lead the deployment of their AI workspace platform, North, in enterprise environments. This role involves collaborating with clients to integrate AI solutions while ensuring compliance with security and data management standards. The position requires a strong focus on customer engagement and technical problem-solving in sectors like finance and healthcare.
Qualification
- Experience working directly with customers.
- Experience deploying enterprise software in private/hybrid cloud environments.
- Proven experience administering production Kubernetes clusters and expertise with Helm.
- Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control.
- Strong experience in troubleshooting and resolving technical issues.
Responsibility
- Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
- Experiment at a high velocity and with a high level of quality to engage customers and deliver solutions that exceed expectations.
- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
- Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
