About Sierra AI, Inc.
Unicorn Startup (Valution $1B+)
Marketing, IT, HR, Finance, Sales, Operations Jobs at Sierra
At a glance
- Headquarters
- San Francisco, California, USA at 1601 Lane St
- Team size
- 490
- Industry
- AI / ML
- Business type
- Customer Service AI
- Company stage
- Unicorn Startup (Valution $1B+)
- Locations
- Only In The USA
- Key departments
- People, Product, Marketing, Sales, Customer Service, Operations, Engineering, and IT
- Lead job category
- Sales and Marketing
- Remote-first
- Yes
Sierra is a conversational AI platform founded in 2023 by Bret Taylor and Clay Bavor that helps businesses deploy customizable AI agents for customer service, enabling autonomous task handling like CRM updates, order management, and personalized interactions across high-volume operations. Headquartered in San Francisco, California at 1601 Lane St, it primarily serves U.S. enterprises without major international offices noted. The company employs around 490 people with engineering as the largest department at 156, though estimates range from 201-500 across sources reflecting rapid growth after $635M in funding. Teams focus on engineering and product development--departments driving most opportunities--alongside sales (86 staff), marketing, operations, research, and customer success. This page lists the latest job openings at Sierra. Working at Sierra provides an opportunity to be part of the AI customer experience industry and contribute to scalable agentic systems.