Sr Data & AI Technical Solutions Engineer
Sr Data & AI Technical Solutions Engineer
Sr Data & AI Technical Solutions Engineer
Databricks
The Sr Data & AI Technical Solutions Engineer at Databricks is responsible for supporting customers in debugging and maintaining production data pipelines and AI workflows using the Databricks platform. This role involves collaborating with various teams to enhance customer experience and requires deep technical expertise in data engineering and AI technologies.
Qualification
- Minimum of 6 years of experience in designing, building, testing, and maintaining applications using Python, Java, or Scala.
- Experience with SQL databases or data warehouses such as Oracle, Teradata, SQL Server, or MySQL, and ETL technologies like Informatica, DataStage, Talend, or Fivetran.
- At least 3 years of hands-on experience with Big Data technologies such as Spark and Hadoop.
- Strong troubleshooting and optimization skills in production environments.
- Ability to communicate effectively with customers and collaborate with cross-functional teams.
Responsibility
- Serve as the first point of contact for customer production issues, providing analysis, troubleshooting, and resolution for data engineering and AI workloads.
- Conduct code-level analysis of customer workloads to resolve issues related to Databricks products, including Spark core internals, Spark SQL, Delta, DLT, and Model Serving.
- Deliver excellent customer support through effective communication and urgency in resolving issues, while managing escalations during incidents.
- Collaborate with Engineering and Backline Support teams to identify areas for product improvements and enhance the usability of Databricks products.
- Develop expertise in productionizing systems in Databricks and contribute to technical documentation for internal and external use.
