Staff Product Manager, Content Experience
Staff Product Manager, Content Experience
Staff Product Manager, Content Experience
Databricks
Databricks is seeking a Staff Product Manager for Content Experience to enhance user engagement with content across various platforms. The role involves strategic oversight of content as a product, focusing on improving user discovery, learning, and interaction with content through documentation and AI-assisted guidance.
Qualification
- 7+ years of product management experience with a proven track record of leading cross-functional teams.
- Experience in content strategy and management, particularly in technical or software environments.
- Strong understanding of AI technologies and their application in content delivery and user experience.
- Ability to define and track key performance metrics related to content engagement and user satisfaction.
- Excellent communication and collaboration skills to work effectively with diverse teams.
Responsibility
- Own the content experience end-to-end, ensuring it is helpful, intuitive, and actionable.
- Drive strategic improvements to content tooling and workflows in collaboration with engineering, tech writing, design, and AI teams.
- Build an architecture of participation that allows context experts to contribute to content sustainably and at scale.
- Integrate AI to transform content experiences, partnering with AI platform teams to enhance documentation search and intelligent assistance.
- Define metrics that matter, tracking content engagement, time-to-task, support deflection, and user satisfaction to inform prioritization and iteration.
- Collaborate cross-functionally with engineering, UX, product, tech writing, developer relations, field teams, and customers.
