
Compliance Analyst

Compliance Analyst

Compliance Analyst
Five9
The Compliance Analyst role at Five9 involves overseeing the Continuous Monitoring program and enhancing compliance processes within a global Governance, Risk & Compliance team. The position emphasizes strategic influence and operational responsibility, aiming to improve control effectiveness and ensure regulatory alignment.
Qualification
- Proactive and detail-oriented mindset with a strong understanding of compliance frameworks.
- Experience in managing compliance programs and conducting control assessments.
- Familiarity with regulatory requirements such as SOC 2, ISO 27001, PCI-DSS, NIST 800-53, DORA, C5.
- Ability to partner with technical teams to track risks and improve control effectiveness.
- Strong documentation and reporting skills.
Responsibility
- Own and evolve the enterprise-wide Continuous Monitoring (ConMon) program, ensuring vulnerabilities are identified, tracked, and remediated with accurate reporting and documentation.
- Conduct recurring control assessments to evaluate the effectiveness of technical, administrative, and operational safeguards, using results to improve the Common Control Framework (CCF).
- Develop and maintain the Common Control Framework (CCF), ensuring alignment across regulatory and certification requirements (e.g., SOC 2, ISO 27001, PCI-DSS, NIST 800-53, DORA, C5).
- Manage the risk exception and deviation process, including intake, review, documentation, and tracking of compensating controls.




