Five9 logo

Compliance Analyst

Five9Manila, Manila, Philippines (Hybrid)
Apply Now
Five9 logo

Compliance Analyst

Five9

Apply Now

The Compliance Analyst role at Five9 involves overseeing the Continuous Monitoring program and enhancing compliance processes within a global Governance, Risk & Compliance team. The position emphasizes strategic influence and operational responsibility, aiming to improve control effectiveness and ensure regulatory alignment.

Qualification

  • Proactive and detail-oriented mindset with a strong understanding of compliance frameworks.
  • Experience in managing compliance programs and conducting control assessments.
  • Familiarity with regulatory requirements such as SOC 2, ISO 27001, PCI-DSS, NIST 800-53, DORA, C5.
  • Ability to partner with technical teams to track risks and improve control effectiveness.
  • Strong documentation and reporting skills.

Responsibility

  • Own and evolve the enterprise-wide Continuous Monitoring (ConMon) program, ensuring vulnerabilities are identified, tracked, and remediated with accurate reporting and documentation.
  • Conduct recurring control assessments to evaluate the effectiveness of technical, administrative, and operational safeguards, using results to improve the Common Control Framework (CCF).
  • Develop and maintain the Common Control Framework (CCF), ensuring alignment across regulatory and certification requirements (e.g., SOC 2, ISO 27001, PCI-DSS, NIST 800-53, DORA, C5).
  • Manage the risk exception and deviation process, including intake, review, documentation, and tracking of compensating controls.

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