Medical Assistant (“Care Counselor”)
Medical Assistant (“Care Counselor”)
Medical Assistant (“Care Counselor”)
Flagler Health+
Flagler Health is a rapidly growing healthtech company focused on transforming healthcare delivery through AI-powered solutions. The Medical Assistant (Care Counselor) role involves facilitating patient enrollment in remote monitoring programs, maintaining patient engagement, and ensuring compliance with HIPAA regulations. The position is fully remote, offering flexibility and opportunities for professional growth.
Qualification
- Certification as a Medical Assistant (CMA (AAMA) Exam) - nationally certified.
- 2+ years of experience working as an MA in office or remote.
- Proficiency with technology such as Zoom, Slack, and online enrollment platforms.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, with a focus on empathy and patient support.
- Ability to work independently in a remote setting, showing initiative and self-motivation.
- Familiarity with HIPAA regulations and a commitment to maintaining patient privacy.
Responsibility
- Facilitate the enrollment of patients into RTM or CCM programs using Flagler’s portal.
- Make daily calls and text messages to patients to document health status and keep them engaged.
- Assist in the collection and documentation of patient health information, including histories and new symptoms.
- Support patients by sending health pointers such as stretches and meditation videos.
- Maintain strict confidentiality in handling patient information, adhering to HIPAA regulations.
