Call Center Talent Pool Req (Nevada)
Call Center Talent Pool Req (Nevada)
Call Center Talent Pool Req (Nevada)
FreedomCare
FreedomCare is seeking passionate customer service professionals to join their team in Nevada, focusing on roles that support patients and caregivers in the healthcare sector. The positions include HomeCare Sales Specialist, Intake Specialist, Onboarding Specialist, and Care Support Specialist, all aimed at enhancing the home care experience for clients.
Qualification
- Excellent customer service skills, including empathy and problem-solving abilities.
- Strong verbal and written communication skills.
- Good listening skills and emotional intelligence.
- Ability to manage high-volume inbound and outbound calls.
- Calmness under pressure and effective issue resolution.
Responsibility
- Connect and engage with potential clients for home care support.
- Educate patients and caregivers on application and enrollment processes.
- Guide patients and caregivers through the onboarding process.
- Conduct virtual or in-person orientations for new clients.
- Ensure patients receive the necessary care and support throughout their journey.
