Content Intern Portugal (They/She/He)
Content Intern Portugal (They/She/He)
Content Intern Portugal (They/She/He)
Glovo
The job is for a Partner Support Intern at a rapidly growing multi-category app that connects users with local businesses and couriers. The role focuses on enhancing partner relationships and improving their experience through performance analysis and support. The company emphasizes a unique culture and commitment to innovation and community impact.
Qualification
- Highly curious and motivated self-starter
- Ability to identify and solve problems
- Strong communication skills
- Drive to take care of others’ wellbeing
- Experience in customer support or partner management is a plus
Responsibility
- Create and manage a good relationship with partners
- Track partner KPIs and analyze performance
- Contact partners via email and phone to seek improvements
- Provide brief performance improvement training to partners
- Identify and solve problems to enhance partner experience
- Support projects aimed at improving user experience in the application
