Transportation Operations Specialist
Transportation Operations Specialist
Transportation Operations Specialist
JD.com
The Transportation Operations Specialist will oversee cross-border business operations in Japan, focusing on air freight, sea freight, and land transportation. The role involves managing the entire operational process, addressing anomalies, optimizing service quality, and maintaining operational data. Proficiency in Japanese and Mandarin is required, along with relevant experience in freight operations.
Qualification
- 1 - 3 years of relevant experience in air and sea freight operations.
- Familiarity with the international freight forwarding industry is preferred.
- Proficiency in Japanese and Mandarin as working languages.
- Strong problem-solving skills to handle operational anomalies.
- Ability to communicate effectively with service providers and customers.
Responsibility
- Manage operations for cross-border business in Japan including air freight, sea freight, and land transportation.
- Oversee the entire process of operations including export pick-up, booking, order tracking, import customs clearance, and delivery.
- Address and resolve anomalies in daily operations by communicating with service providers and customers.
- Ensure operational quality of service providers and continuously optimize processes and costs.
- Maintain operational data in business systems such as ITMS, including order creation and vehicle information.
