Take Your Career to New Heights with Loopio

• Own the end-to-end product strategy and roadmap for a key area of our platform, from discovery through delivery, launch, and iteration
• Collaborate closely with Design, Customer Experience, and Go-to-Market teams to understand how customers evaluate, trust, and adopt automated workflows, identifying friction points where automation succeeds or breaks down.
• Partner with Engineering and Data Science to design and deliver AI-powered solutions involving areas such as content retrieval, search, document processing, and data extraction that effectively solve our users' JTBD.
• Define, track, and optimize success metrics, including adoption, retention, automation rates, and reductions in manual effort
• Lead cross-functional rituals, including product reviews, roadmap alignment, metric readouts, and go-to-market enablement conversations
• Build market and competitive expertise to inform strategic bets and prioritization
• Engage directly with customers to understand where the product succeeds or breaks down, translating insights into clear product opportunities
• Drive alignment across stakeholders by clearly connecting roadmap decisions to customer outcomes and business impact
• 5+ years of Product Management experience in B2B SaaS, with a strong track record of shipping impactful, outcome-driven features
• Experience owning a product area end-to-end, including strategy, discovery, delivery, and adoption
• A proven track record of launching successful B2B AI-enabled products is a must-have, ideally within the domain of sales tech solutions, including document/knowledge management. An ideal candidate will have worked on products involving NLP, content retrieval, document processing, or recommendation systems.
• A strong AI product foundation - comfortable partnering with Data Science on tradeoffs, evaluation frameworks, experimentation, and failure modes (without needing to design models yourself)
• A customer-obsessed mindset, focused on reducing friction and driving confidence through automation and trusted outputs
• Strategic thinking balanced with execution rigour - able to translate complex technical and market signals into clear, actionable roadmaps
• Solid technical fluency and comfort collaborating closely with engineers on system design and prioritization
• Strong communication and storytelling skills, with the ability to align stakeholders and build confidence in the roadmap
• Excellent organizational and prioritization skills, managing multiple initiatives while staying anchored on outcomes
• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ'd in Canada, with established hub regions around the world where we hire from.
• Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru).
• The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).
• We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!
• You'll collaborate with your teams virtually across the UK, India, and North America (we're just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday
• We encourage asynchronous collaboration to effectively work as a global #OneTeam!
• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice https://lattice.com/e-lp/talent-products?utm_source=google&utm_medium=paid-search&utm_campaign=NOAM_Google_Search_Brand_Core_Tier_1__OCT-Conv-Test-HR&utm_adgroup=Brand_Core_Tier_1&attribution=lattice-mktg&_bt=645279480236&_bk=lattice&_bm=p&_bn=g&_bg=149106216630&cq_src=google_ads&cq_cmp=19577143427&cq_con=149106216630&cq_term=lattice&cq_med=&cq_plac=&cq_net=g&cq_plt=gp&qgad=645279480236&qgterm=lattice&gad_source=1&gclid=Cj0KCQiA-5a9BhCBARIsACwMkJ4OzbQBp30JTrxoLWSv3ht4C0NBeu9uyrTE7GCIu8D_lqBGuC3CG7kaAiWnEALw_wcB for our 1:1s and performance conversations
• You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
• We offer a wide range of health and wellness benefits https://loopio.com/perks-benefits/ to support your physical and mental well-being, starting day 1️⃣ with Loopio.
• We'll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.
• You'll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
• Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
• Our four active Employee Resource Groups https://loopio.com/annual-deib-report/ offer opportunities for employees to learn and connect year-round.
• You'll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business.