A Better Built World

• Diagnose and resolve technical roadblocks during customer implementations — including configuration challenges, integration issues, and complex workflow design
• Partner with Launch Managers, Product, and Engineering to scope technical requirements, evaluate feasibility, and implement lightweight solutions when possible
• Support pre-sales by participating in technical discovery, evaluating integration requirements, and delivering tailored demos for complex prospects
• Build and maintain internal documentation on integration patterns, product workflows, and recommended technical configurations to scale knowledge across the team
• Develop repeatable approaches for common technical challenges so the broader team can move faster
• 2-3+ years in a customer-facing Solutions Engineer or technical implementation role
• Experience working with APIs and system integrations, with the ability to analyze and design data flows across multiple platforms
• Strong troubleshooting skills across technical workflows and configurations, including comfort reading and interpreting API specs and technical documentation
• Ability to explain complex technical concepts clearly to both technical and non-technical audiences
• Strong cross-functional collaborator — comfortable working across Product, Engineering, Sales, and Launch
• Calm under pressure with a bias toward practical, scalable solutions and comfort navigating ambiguity
• Experience with construction industry software, accounting systems, or ERP integrations (e.g. NetSuite, Sage, Viewpoint) is a plus
• Recruiter Screen
• Hiring Manager Interview
• Team Round Interview
• Take Home Assignment + Presentation
• Final Executive Interview

Our Benefits

• Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.
• Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family's needs.
• 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.
• Unlimited PTO: Take the time you need to recharge and be your best self.
• Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.
• Learning & Development: We offer every employee an annual educational allowance to explore external professional development.
• Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.
• Community: Multiple company-wide and team-specific off-sites per year.

Hybrid Vs

Remote Approach

We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach.

Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company-wide and team specific off-sites!

Join Our Talent Community

Not seeing a role that matches your background right now? Apply to our Talent Community https://jobs.ashbyhq.com/miter/form/talent-community-form, and we'll reach out if a role opens up that aligns with your experience!

Equal Opportunity

Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.