
Business Operations Manager

Business Operations Manager

Business Operations Manager
Modal
About Us
Modal provides the infrastructure foundation for AI teams. With instant GPU access, sub-second container startups, and native storage, Modal makes it simple to train models, run batch jobs, and serve low-latency inference. We have thousands of customers who rely on us for production AI workloads, including Lovable, Scale AI, Substack, and Suno.
We're a fast-growing team based out of NYC, SF, and Stockholm. We've hit 9-figure ARR and recently raised a Series B https://modal.com/blog/announcing-our-series-b at a $1.1B valuation. Our investors include Lux Capital https://www.luxcapital.com/, Redpoint Ventures https://www.redpoint.com/, Amplify Partners https://www.amplifypartners.com/, and Elad Gil https://eladgil.com/.
Working at Modal means joining one of the fastest-growing AI infrastructure organizations at an early stage, with many opportunities to grow within the company. Our team includes creators of popular open-source projects (e.g. Seaborn https://github.com/mwaskom/seaborn, Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
The Role
- Drive in-depth quantitative analyses to inform our pricing and packaging strategy.
- Help spin up our deal desk and streamline enterprise deals.
- Support the exec team on various finance functions, from investor relations to large cloud vendor negotiations to identifying cost optimization opportunities.
- Implement new tools and processes to enable the GTM org to grow rapidly.
- Get creative on a spectrum of ad-hoc projects like securing new office space in Manhattan.
Requirements
- Has 5+ years experience working in some kind of business function (e.g. banking, consulting, startup).
- Has some exposure to tech and coding (in order to understand our product & customer, work with analytical tools, and build out custom tooling).
- Is analytical, organized and detail-oriented, holds their output to a high bar of excellence.
- Is eager to learn about a variety of different business functions and juggle many projects at once.
- Is excited about working in-person in NYC.




