

Forward Deployed Engineer - Systems

Forward Deployed Engineer - Systems
Modal
About Us
Modal provides the infrastructure foundation for AI teams. With instant GPU access, sub-second container startups, and native storage, Modal makes it simple to train models, run batch jobs, and serve low-latency inference. We have thousands of customers who rely on us for production AI workloads, including Lovable, Scale AI, Substack, and Suno.
We're a fast-growing team based out of NYC, SF, and Stockholm. We've hit 9-figure ARR and recently raised a Series B https://modal.com/blog/announcing-our-series-b at a $1.1B valuation. Our investors include Lux Capital https://www.luxcapital.com/, Redpoint Ventures https://www.redpoint.com/, Amplify Partners https://www.amplifypartners.com/, and Elad Gil https://eladgil.com/.
Working at Modal means joining one of the fastest-growing AI infrastructure organizations at an early stage, with many opportunities to grow within the company. Our team includes creators of popular open-source projects (e.g. Seaborn https://github.com/mwaskom/seaborn, Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
The Role
- Partner with Account Executives to identify, qualify, and close strategic enterprise opportunities
- Lead technical discovery sessions with prospective customers to understand their current infrastructure, pain points, and requirements
- Design and present compelling technical solutions that demonstrate how Modal addresses customer needs
- Architect migration paths from existing cloud infrastructure (AWS, GCP, Azure) to Modal's serverless platform
- Conduct technical demos, experiments, and proof-of-concepts that showcase Modal's capabilities
- Navigate complex technical evaluations and address security, compliance, and integration concerns
- Build trusted advisor relationships with technical decision-makers including CTOs, VPs of Engineering, and ML Engineering leads
- Collaborate with product and engineering teams to communicate customer feedback and influence product roadmap
- Support contract negotiations by providing technical expertise on implementation timelines, resource requirements, and success metrics
Requirements
- 5+ years of experience in solutions engineering, sales engineering, or customer-facing technical roles
- Deep hands-on experience with cloud platforms (AWS, GCP, Azure) including compute, storage, networking, and managed services
- Strong knowledge of containerization technologies (Docker, Kubernetes, container orchestration)
- Experience with databases (SQL/NoSQL), data pipelines, and distributed systems architecture
- Understanding of ML/AI infrastructure challenges including model training, inference, and MLOps workflows
- Familiarity with Infrastructure as Code (Terraform, Pulumi, CloudFormation) and CI/CD pipelines
- Proven track record of supporting enterprise software sales cycles ($100K+ ACV)
- Exceptional presentation and communication skills with ability to explain complex technical concepts to both technical and business audiences
- Strong business acumen with understanding of enterprise buying processes and procurement
- Experience building migration strategies and implementation roadmaps for large-scale infrastructure changes
- Ability to work effectively with cross-functional teams including sales, product, and engineering
- Experience selling or implementing serverless computing, container platforms, or ML infrastructure solutions preferred
- Willingness to travel up to 30% for customer meetings and industry events
- Ability to work in-person in our Stockholm office



