Customer Activation Manager | Enterprise
Customer Activation Manager | Enterprise
Customer Activation Manager | Enterprise
Ramp
Ramp is a financial operations platform that leverages AI to optimize business processes. The Customer Activation Manager role focuses on implementing Ramp's products for new enterprise customers, ensuring successful onboarding and maximizing product utilization to drive revenue.
Qualification
- Experience in project management and customer onboarding
- Strong understanding of financial operations and SaaS products
- Excellent communication and interpersonal skills
- Ability to analyze customer needs and provide tailored solutions
- Experience working with enterprise-level clients
Responsibility
- Project manage thorough and complete implementation and onboarding of new Ramp Enterprise customers
- Execute successful launches of the Ramp platform across Enterprise accounts in partnership with Account Executive and Technical Consulting teams
- Act as a strategic consultant and extension of customers’ teams during Ramp setup and best practices
- Understand customers' current workflows, pain points, and priorities to showcase tailored solutions
- Drive initial product utilization and revenue for Ramp by ensuring customer satisfaction and engagement
