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Travel Consultant (After-Hours)

SH Investments LLC

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CI Azumano Travel, a full-service travel management company, is seeking an After-Hours Travel Consultant to provide expert travel guidance and ensure seamless travel arrangements for corporate clients. The role requires on-site training in Virginia Beach, VA, but allows for remote work thereafter. The company offers a comprehensive benefits package and values a collaborative work environment.

Qualification

  • Experience in travel consulting or a related field.
  • Knowledge of travel systems, airline reservation systems, hotel reservation systems, and car rental companies.
  • Strong communication and customer service skills.
  • Ability to work flexible hours, including after-hours support.
  • Detail-oriented with strong organizational skills.

Responsibility

  • Serve as a travel expert and professional guide for contracted corporate clients.
  • Ensure that every facet of the business travel experience (domestic and international) is well planned and adheres to organizational travel policies.
  • Conduct exhaustive fact-finding interviews to ascertain travel needs and apply knowledge of travel systems to secure cost-effective arrangements.
  • Maintain proper tracking of the status/entries in operational queues and initiate steps as prescribed in the applicable SOP.
  • Initiate cancellation or reservation change processes.

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