
Operations Associate

Operations Associate
Solace
The Operations Associate at Solace is responsible for executing various tasks to enhance user value in a fast-paced healthcare advocacy startup. Reporting to the Head of Operations, this role involves collaborating with cross-functional teams and ensuring high-quality output while managing multiple projects. Solace aims to simplify healthcare navigation for patients and families, making this position crucial for operational success.
Qualification
- 2+ years of relevant experience in consumer startups, banking, consulting, or similar high-pressure environments.
- Ability to work autonomously and take ownership of tasks.
- Experience in chaotic environments requiring strong organizational skills.
- Strong communication skills and ability to absorb feedback.
- Proven track record of delivering high-quality work under tight timelines.
Responsibility
- Analyze task requirements and produce high-quality plans and output.
- Take full ownership of work and responsibility for every detail.
- Collaborate with multi-disciplinary teams including engineering, product, and business.
- Rapidly generate multiple ideas to solve problems without attachment to specific tactics.
- Contribute to testing and ensuring product quality.
- Create and execute plans, managing large project teams or executing independently.
- Learn and uphold company standards to bring Solace's vision to life.




