Implementation & Onboarding Manager
Implementation & Onboarding Manager
Implementation & Onboarding Manager
Synctera
The Implementation & Onboarding Manager at Synctera will oversee the onboarding process for FinTech and Bank partners, ensuring successful launches through collaboration with various teams. The role requires experience in managing SaaS or API-based implementations and the ability to adapt to a dynamic startup environment.
Qualification
- Experience managing SaaS or API-based implementations.
- Ability to thrive in dynamic startup environments.
- Strong project management skills with a focus on delivering results.
- Technical knowledge to dive into details when necessary.
- Excellent interpersonal skills for relationship building with clients and teams.
Responsibility
- Lead the end-to-end onboarding of FinTech and Bank partners onto the Synctera platform.
- Collaborate with Sales, Customer Success, Product, and Engineering teams to create actionable plans for implementation.
- Manage complex requirements and ensure clear communication among stakeholders.
- Adapt to shifting priorities while keeping projects on track.
- Build strong relationships with clients and internal teams to facilitate successful launches.
