Remote Travel Concierge
Remote Travel Concierge
Wander
Wander is a fast-paced startup seeking a full-time Remote Travel Concierge to support guests at luxury vacation rentals. The role emphasizes kindness, empathy, and teamwork within a close-knit department, with a focus on delivering exceptional guest experiences. The position requires strong organizational skills and the ability to work flexible hours, including holidays and weekends.
Qualification
- Fluent in English, both verbally and written
- Ability to work holidays and weekends in the hospitality industry
- Smooth-running laptop capable of handling multiple tabs and software
- Strong internet access at home for remote work
- Decent phone for downloading an international calling app
- Strong organizational and leadership skills
Responsibility
- Answering common questions using provided scripts
- Solving complex guest requests creatively
- Using software tools like ClickUp and Breezeway
- Completing tasks assigned by the manager
- Coordinating with cross-functional teams for property onboarding
