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Servicing Transfers Document Image Management Specialist

ValonVMPhoenix
FullTimeUSD 80,000 – 109,000 per yearfull-timeon-site
Apply Now
ValonVM logo

Servicing Transfers Document Image Management Specialist

ValonVM

Apply Now

About the Company

  • Ensure that data and document image transfers and associated processes are on track for timely completion ahead of transfer-related deadlines
  • Ensure complete ingestion of data files / document images using Valon's data file movement framework
  • Escalate delays in data file / document image management and work with internal and external stakeholders to identify backup plans for timely execution
  • Act as internal expert on data file / document image delivery methods to Valon
  • SFTP setup
  • Coordinate with third parties leveraging Valon SFTP to:
  • Share credentials
  • Share delivery limitations references (format, folder structure)
  • Confirm receipt of document / data file delivery
  • Troubleshoot issues with file delivery
  • Ensure files are in the correct folders before movement ingestion (and move to correct folders if not)
  • Set up File Integration and configure data files on a transfer/ partnership basis using Valon's internal data file movement system
  • Implement document classification mappings
  • Monitor execution of document classification and work with Servicing Transfers deal teams to ensure classification thresholds are met timely
  • Manage relationship with third party data extraction and indexing vendor
  • Coordinate with data extraction and indexing vendor on document delivery and receipt
  • Operationalize data file and document image management-related processes by creating training materials, writing standard operating procedures, documenting best practices, and driving the adoption of new procedures
  • Prior experience working in imaging department of mortgage servicer / imaging vendor
  • Domain knowledge around mortgage industry documents and data files (especially ICE / MSP)
  • Experience operationalizing / building processes in imaging department of mortgage servicer / imaging vendor
  • Experience with large-scale servicing systems (ICE, Sagent)
  • Considered within the entire company to be an expert in their process areas
  • Exceptional project management skills and ability to prioritize and complete multiple projects with deadlines and high velocity
  • Bonus: Experience building out automated data file movement / ingestion
  • Onsite in Phoenix, Arizona office
  • Bachelor's Degree preferred
  • 3-4+ years of experience working in data / document transfers management
  • Experience with data file configuration / movement using SFTP, HDD, USB, GCP (Google Buckets)
  • Basic domain knowledge around mortgage industry documents
  • Excellent communication skills (both verbal and written)
  • Excellent ability to troubleshoot and identify backup plans
  • Excellent organizational skills and attention to detail
  • Compensation: Competitive annual salary and a 401(k) plan—with a 4% annual match!
  • Health & well-being: We'll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support!
  • Paid time off: Flexible paid time off, flexible sick days, and 11 paid company holidays!
  • Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.
  • Baby bonding time: Birthing and non-birthing parents receive 12 weeks of

Fully Paid

time off to focus on their new addition(s)!

Throughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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