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Senior Product Operations Manager

Abridge

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Abridge is a healthcare technology company focused on improving clinical documentation through AI-powered solutions. The Senior Product Operations Manager will play a crucial role in scaling the product organization by driving clarity and execution, ensuring product managers can focus on user value. This hands-on position involves maintaining the product roadmap, facilitating cross-functional collaboration, and overseeing the release process.

Qualification

  • Experience in product operations or a related field.
  • Strong organizational and project management skills.
  • Ability to work cross-functionally and communicate effectively.
  • Experience with product roadmapping and release processes.
  • Familiarity with metrics tracking and performance reviews.

Responsibility

  • Maintain the product org’s single sources of truth, including living roadmap, goals, and feedback tracking.
  • Build a product operating system that anticipates needs before they surface.
  • Facilitate quarterly roadmap reviews and collect cross-functional inputs.
  • Cascade product updates across the company for clarity and consistency.
  • Own the release process end-to-end, including readiness criteria and launch playbooks.
  • Partner with Marketing and Success to deliver enablement materials.
  • Facilitate ongoing product metrics reviews with Product, Data Science, and GTM leaders.
  • Build and maintain an internal knowledge base for product/GTM teams.

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