Sales Manager - Congo
Sales Manager - Congo
Sales Manager - Congo
Capimoney
Capi is a fast-growing company focused on facilitating international payments for businesses in emerging markets. The Sales Manager role in Brazzaville involves a combination of sales and account management to enhance customer satisfaction and drive growth. The position requires engaging with customers, onboarding new clients, and collaborating with internal teams to improve the platform based on customer feedback.
Qualification
- Proven experience in sales and account management, preferably in a financial services or technology environment.
- Strong understanding of customer needs and the ability to convert leads into active customers.
- Excellent communication and interpersonal skills to engage with clients effectively.
- Ability to work independently and manage multiple accounts simultaneously.
- Familiarity with international payment systems and emerging markets is a plus.
- Proficiency in CRM software and sales tools to track customer interactions and performance.
Responsibility
- Acquire new corporate customers in Congo and expand to the region using various acquisition channels.
- Identify customer needs and challenges, converting leads into long-term customers.
- Drive repeat transactions by nurturing existing customer relationships and pursuing leads.
- Guide new customers through the onboarding process to ensure effective use of the platform.
- Conduct outbound calls and follow-up sessions to encourage first-time payments and support early adoption.
- Engage with inactive and churned accounts to identify reactivation and upselling opportunities.
- Monitor customer usage and satisfaction, addressing requests and complaints promptly.
- Collaborate with internal teams to relay customer feedback and contribute to product improvements.
