Card Operator - Overnight
Card Operator - Overnight
Card Operator - Overnight
Chewy, Inc.
The Card Operator role at Chewy involves creating and reviewing handwritten card campaigns aimed at enhancing customer experience for pet parents. The position requires attention to detail and quality control, with responsibilities including operating office equipment, transcribing cards, and ensuring timely delivery of mail. Chewy values a positive team environment and customer-first approach.
Qualification
- Strong attention to detail
- Ability to multitask
- Must be able to perform and comprehend basic arithmetic
- Experience in Microsoft Office with working knowledge of Excel
- Excellent written and verbal communication skills in the English language
- Strong interpersonal skills to interact with others
- Able to sit or stand, stoop, reach, and use hands for extended periods of time
- Able to lift weights of up to 10-30lbs and reach periodically throughout the day
- Able to push and pull weights of up to 150lbs
- Must be able to operate all standard office equipment
Responsibility
- Operating standard office equipment such as printers, laptops/computers, and scanners
- Reading and transcribing cards and envelopes
- Reviewing, editing, stuffing, sealing, and stamping cards and envelopes to ensure accuracy and timely delivery
- Counting and placing mailing trays into sleeves prior to shipment to customers
- Tracking, checking, and ensuring quality on all written cards
- Stocking, pulling, and recording inventory as needed
- Entering data into Excel spreadsheets
- Recording and correcting customer cards with incorrect/missing information and/or damages
- Breaking down boxes and other materials
- Ensuring customer information is accounted for and disposed of properly
