
About Pylon, Inc.
Minicorn Startup (Valuation $1M+)
Finance, Marketing, IT, HR, Operations, Sales Jobs at Pylon-Labs
At a glance
- Headquarters
- San Franscisco, CA, USA
- Team size
- 90 to 150
- Industry
- Software / SaaS
- Business type
- Customer Support
- Company stage
- Minicorn Startup (Valuation $1M+)
- Locations
- Only In The USA
- Key departments
- Engineering, Product, Market, GTM
- Lead job category
- Software Engineering
- Remote-first
- Yes
Based in San Francisco, Pylon Labs is a B2B software company that provides an all-in-one post-sales support platform designed to help businesses manage customer relationships across modern chat channels like Slack and Microsoft Teams. Founded in 2022 by Marty Kausas, Advith Chelikani, and Robert Eng--who met as software engineers in San Francisco after undergrad--the company emerged from Y Combinator (W23) and is backed by Andreessen Horowitz, Bain Capital Ventures, General Catalyst, and Y Combinator. The firm has raised $51 million in venture funding, including a Series A in August 2024 and a Series B in August 2025. Pylon operates with a workforce of approximately 90 to 150 employees, based on recent estimates, and has expanded its operations to include a London office to support the EMEA region. The team is structured across key departments including Engineering, Product, Go-To-Market (GTM), Customer Success, and Solutions Engineering, with Engineering and GTM typically offering the highest volume of career opportunities as the company scales its AI-native support infrastructure. This page lists the latest job openings at Pylon Labs, providing an opportunity to join a high-growth startup that is redefining how B2B companies engage with their customers through real-time, conversational support.