Senior Software Engineer, Developer Relations - Easy Anti-Cheat
Senior Software Engineer, Developer Relations - Easy Anti-Cheat
Senior Software Engineer, Developer Relations - Easy Anti-Cheat
Epic Games
Epic Games is seeking an experienced Developer Relations Engineer to support its Easy Anti-Cheat (EOS Anti-Cheat) technology. The role involves acting as a technical liaison between internal engineering teams and external partners, focusing on integration, debugging, and optimization of Anti-Cheat solutions. The ideal candidate will possess strong problem-solving skills and the ability to communicate complex technical concepts effectively.
Qualification
- Experience with low-level C/C++ programming
- Strong problem-solving skills and attention to detail
- Ability to communicate complex technical concepts clearly to diverse stakeholders
- Experience in technical support or developer relations
- Proactive and empathetic approach to customer interactions
Responsibility
- Troubleshoot complex integration and operational issues involving Anti-Cheat, analyzing crash dumps, logs, and call stacks to identify root causes
- Collaborate directly with external game developers and internal teams to resolve technical issues promptly and effectively
- Debug and reproduce customer issues, clearly documenting and communicating findings internally and externally
- Represent Epic Games through asynchronous and live support, presence at trade shows such as UEFest, and customer visits
- Develop and maintain clear, comprehensive technical documentation, tutorials, and guides to support partner integration
