Call Center Talent Pool Req (Connecticut)
Call Center Talent Pool Req (Connecticut)
Call Center Talent Pool Req (Connecticut)
FreedomCare
FreedomCare is a healthcare company focused on innovating home care delivery, providing services across multiple states including Connecticut. They are building a talent pool for customer service professionals to support their operations in Connecticut, emphasizing values such as service, integrity, and positivity.
Qualification
- Passion for helping others and a commitment to healthcare.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Experience in customer service or related fields is preferred.
- Willingness to learn and adapt to new processes and technologies.
Responsibility
- Connect and engage with potential clients seeking home care support over the phone.
- Educate and assist patients and caregivers with the application and enrollment process.
- Provide exceptional customer service to clients and their families.
- Collaborate with team members to ensure high-quality care delivery.
- Maintain accurate records of client interactions and services provided.
