IT Helpdesk II (They/She/He)
IT Helpdesk II (They/She/He)
IT Helpdesk II (They/She/He)
Glovo
Join a fast-growing multi-category app company as an IT Helpdesk II in Barcelona, where you'll provide exceptional support and enhance your technical skills while supervising a part-time team of Helpdesk agents.
Qualification
- Strong technical knowledge in IT support
- Experience in supervising or managing a team
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Problem-solving skills and attention to detail
Responsibility
- Supervise a part-time team of Helpdesk agents
- Participate in the hiring process
- Provide exceptional technical support for business services
- Troubleshoot and resolve IT issues
- Maintain and improve IT systems and processes
