Relay logo

Programme Manager - Network

RelayLondon - Hybrid
FullTimeUSD 108,000 – 264,000 per year (estimated)business-operationsoperations
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Relay logo

Programme Manager - Network

Relay

Apply Now

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen

Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.

The Team

  • ~110 people, more than half in engineering, product and data
  • 45+ advanced degrees across computer science, mathematics and operations research
  • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
  • An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
  • Coordinate the delivery programme for the Network squad: roadmap tracking, sprint management, cross-squad coordination, and dependency management across a 10-person team
  • Manage dependencies with five consuming squads (Sortation, Middle Mile, Last Mile, Routing, Commercial) and Finance, ensuring that what Network delivers matches what those teams need and when they need it
  • Run the squad's delivery cadence: cycle planning, triage, standups, retros, and cross-functional syncs
  • Track commitments and surface risks early - identifying which initiatives are on track, which are slipping, and what needs to change
  • Remove blockers that sit outside the squad: engineering dependencies, data access, stakeholder alignment, prioritisation conflicts with other squads
  • Coordinate the work of four embedded analysts in other squads (Routing, Sortation, Middle Mile, and one TBC), ensuring alignment with Network's priorities
  • Keep stakeholders informed with regular updates on what's shipped, what's in progress, and what's changed
  • Support the squad lead by taking on operational coordination, freeing them to focus on technical direction, model quality, and strategic relationships
  • You have at least 5 years of experience in programme management, delivery management, or a similar coordination role, ideally in a technical or data-heavy environment. You have experience managing multiple workstreams.
  • You have experience working in technical environments even if you're not a data scientist yourself. You can follow a conversation about model accuracy, forecast horizons, and pipeline reliability enough to know when something is blocked, behind, or being under-scoped. The squad will help you build domain knowledge as you ramp up.
  • You have experience tracking commitments and following up when things stall. You bring structure to how teams track and deliver their work.
  • You have experience coordinating across teams without direct authority - helping squads understand what's expected and when.
  • You have experience communicating with stakeholders at different levels - giving a squad lead a quick update on a dependency, giving senior leadership a picture of the programme's health, and giving a Data Scientist an answer on when their work will be prioritised.
  • You have experience managing dependencies and how work connects across teams. You plan for how one squad's timeline affects another's.
  • Experience in logistics, data platforms, or forecasting environments is a plus, but what matters more is the ability to learn a complex technical domain quickly and manage a programme within it effectively.
  • Aim with Precision: You define problems clearly and measure your impact meticulously.
  • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
  • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
  • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
  • People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
  • Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.

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