Senior Investment Operations Analyst, Customer Support
Senior Investment Operations Analyst, Customer Support
Senior Investment Operations Analyst, Customer Support
Ridgeline
The Senior Investment Operations Analyst at Ridgeline is responsible for managing critical investment operations functions, including reconciliation, performance reporting, and trade capture. The role emphasizes collaboration with customers and cross-functional teams to enhance operational efficiency and implement automation in investment management workflows. The position requires a detail-oriented problem solver who is passionate about innovation in the investment operations sector.
Qualification
- Detail-oriented problem solver with a passion for streamlining complex investment operations.
- Experience in investment operations functions such as reconciliation, performance reporting, and trade capture.
- Ability to collaborate closely with customers and cross-functional teams.
- Eagerness to bring innovation and automation to middle- and back-office workflows.
- Familiarity with AI tools such as ChatGPT and their application in operational efficiency.
Responsibility
- Set up new accounts, process updates and terminations, and maintain portfolio group structures as directed by customers.
- Record financial transactions on a trade-date basis, process income and expense accruals, and support period-end close activities.
- Ensure accurate posting and support post-trade workflows (matching, confirmations, allocations) to meet T+1 settlement requirements.
- Process mandatory corporate actions and reconcile all activity through standard controls.
- Apply daily pricing, FX rates, and security master data from third-party vendors, resolving exceptions and ensuring compliance with customer policies.
- Perform daily reconciliations of positions, transactions, cash, and tax lots between Ridgeline and custodians/prime brokers; research and resolve breaks with clear documentation.
- Support daily and monthly performance reporting, ensuring calculations align with GIPS standards and addressing customer inquiries on returns.
