Asset Management Systems Admin
Asset Management Systems Admin
Asset Management Systems Admin
Roblox Corporation
Roblox is seeking a ServiceNow Systems Administrator to join their Infrastructure Asset Management team in San Mateo, CA. The role involves managing and optimizing the ServiceNow platform to support business needs while ensuring security and compliance. The ideal candidate will have experience in Data Center Operations and collaboration with various internal teams.
Qualification
- Experience with ServiceNow platform administration and configuration.
- Knowledge of Data Center Operations, Accounting, Procurement, Networking, and Software Engineering.
- Understanding of security compliance, specifically SOX and audits.
- Experience with integration development using REST and SOAP APIs.
- Ability to troubleshoot system and integration issues effectively.
- Strong communication skills to collaborate with various internal teams.
- Experience in managing platform upgrades and system health monitoring.
Responsibility
- Perform day-to-day administration of the ServiceNow platform, including user/role management, ACL maintenance, and system configuration.
- Manage platform upgrades, patches, cloning, and scheduled jobs.
- Monitor system health and troubleshoot application or platform issues.
- Develop and maintain integrations using REST, SOAP, scripted APIs, IntegrationHub spokes, and MID Server.
- Troubleshoot integration failures, monitor data flows, and maintain stable, secure connectivity.
- Work with internal teams to understand needs, gather integration requirements and deliver reliable, maintainable solutions.
- Ensure the platform meets organizational security standards and governance policies.
- Support testing processes and release management.
