General Manager - Payment Plans
General Manager - Payment Plans
General Manager - Payment Plans
Promise
The General Manager of Payment Plans at Promise is responsible for overseeing the PromisePay product line, focusing on business performance, growth, and customer outcomes in the public sector. The role involves strategic leadership, collaboration with various departments, and ensuring effective implementation of payment solutions for residents in financial difficulty.
Qualification
- Proven experience in business leadership, preferably in a product management or general management role
- Strong understanding of public sector operations and compliance
- Experience with financial products or payment solutions
- Ability to analyze metrics and drive data-informed decisions
- Excellent communication and collaboration skills across departments
Responsibility
- Own overall business performance for PromisePay, including revenue growth, margins, and product adoption
- Define and execute strategies across new business, expansion, and operations
- Partner with Sales, Marketing, and Finance to forecast revenue, prioritize opportunities, and manage budgets
- Drive high-quality implementations that improve time-to-value
- Navigate large-scale public-sector environments, long procurement cycles, and regulatory considerations
- Improve repayment outcomes for residents and expand PromisePay’s reach across various segments
