Strategist, Agent Development (Italian speaking)
Strategist, Agent Development (Italian speaking)
Sierra
Strategist, Agent Development (Italian speaking) at Sierra. Partner with Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations daily. Combines product strategy, conversational design, and customer insight to bring high-quality agents to life. This in-person role involves cross-functional collaboration and data-driven decision making in a globally distributed company.
Qualification
- Outstanding communication skills (verbal and written) to convey complex technical information to non-technical stakeholders.
- Strong understanding of software development, product management and engineering principles to act as a strategic partner.
- Strong analytical and problem-solving skills to identify risks, develop mitigation strategies, and handle challenges.
- Proven ability to manage multiple projects simultaneously (leadership and team management).
- Experience with AI agents or conversational AI and ability to collaborate with product managers and engineers.
Responsibility
- Be a trusted advisor to customers and drive their AI strategies.
- Build, design and refine conversational AI agents, gaining exposure to how these products are developed and improved.
- Drive execution and delivery of multiple complex, high-visibility agent development projects.
- Coordinate across technical and non-technical stakeholders through the full agent development lifecycle.
- Ensure clear communication across all stakeholders while developing strong relationships.
- Contribute data-driven, strategic insights to customers and internal team decisions.
