VIP Coordinator - The Pinnacle
VIP Coordinator - The Pinnacle
VIP Coordinator - The Pinnacle
AEG Worldwide
The VIP Coordinator at AEG is responsible for managing VIP client relationships and ensuring high-quality customer service in VIP areas. The role involves monitoring VIP lists, accommodating guests with disabilities, and maintaining professionalism in service delivery. AEG is a leading company in sports and live entertainment, committed to innovation and community support.
Qualification
- High School Diploma or its equivalency.
- 2-4 years of relevant experience in customer service or hospitality.
- Proficient in Microsoft Office Suite (Outlook, Word, and Excel).
- Exceptional organizational skills and attention to detail.
- Strong interpersonal, verbal, and written communication skills.
Responsibility
- Proactively monitor and engage with VIP clients to provide high-quality customer service.
- Build and maintain relationships with VIP clients to drive sales and long-term business.
- Manage VIP list and accommodate guests with disabilities in compliance with ADA requirements.
- Execute delivery and placement of arrival amenities and gather client feedback for improvement.
- Maintain professionalism, cleanliness, and standards of all VIP areas.
- Assist with general office duties as needed.
