[Remote] Alteryx BI Analyst
Convoso
Remote Alteryx BI Analyst at Convoso, a leading AI-powered contact center platform. The role focuses on transforming data into actionable insights through Alteryx workflow development, data analysis, and creating reports/dashboards to guide business decisions. Hybrid/remote work with cross-functional collaboration and a KPI-driven performance focus.
Qualification
- Proven experience as a BI Analyst or similar, with strong Alteryx expertise and workflow development.
- Proficiency in data analysis and visualization using Alteryx, Tableau, Power BI, and Excel.
- Ability to collect, organize, and analyze large volumes of structured and unstructured data from multiple sources.
- Demonstrated ability to present complex data clearly to stakeholders and tell data-driven stories.
- Experience tracking KPIs and business metrics to drive improvements.
- Strong collaboration skills with cross-functional teams to define targets, establish benchmarks, and create performance reports.
- Detail-oriented, analytical mindset with the ability to translate data into actionable insights.
Responsibility
- Collect, organize, and analyze large volumes of structured and unstructured data from multiple sources using Alteryx and other BI tools.
- Identify trends, patterns, and opportunities to support informed decision-making.
- Develop and maintain reports and interactive dashboards using Alteryx, Tableau, Power BI, and Excel.
- Ensure that complex data is presented clearly and effectively to stakeholders.
- Track key performance indicators (KPIs) and business metrics to measure impact and identify areas for improvement.
- Collaborate with cross-functional teams to define targets, establish benchmarks, and create performance reports using Alteryx workflows.
- Transform data into actionable insights that drive business decisions.
