Senior Product Designer

Location: Toronto Work model: Hybrid (2 days/week in office) Reports to: Head of Product

Why You'll Love This

• Trailblazing: We're building a product that hasn't existed before. Real, production-grade AI agents you can actually see think and work in real time. It's ambiguous, occasionally scary, and incredibly rewarding.
• Collaboration: We work shoulder-to-shoulder with PMs and engineers who care deeply about craft. No design-by-handoff. Real problem solving, together.
• We have fun: We take the work seriously, not ourselves. If belly laughs in standup matter to you, you'll fit right in.
• Impact: Your work helps hundreds of thousands of patients get care insanely faster. This isn't abstract UX. It's real-world impact at scale.
• Ownership: You'll own projects end-to-end and shape the design system and product direction, not just push pixels.
• No decks: We never touch slides to show our work internally.

About Magical the Company

• Magical is an AI agentic automation platform bringing production-grade AI to healthcare, one of the most complex and operationally broken industries in the world.
• We build AI agents that automate repetitive, high-stakes workflows. Unlike most AI products, our systems actually run in production, at scale, with real customers relying on them every day.
• We're backed by Greylock, Coatue, and Lightspeed, with $41M raised. Our founder is a second-time founder who previously sold his company to LinkedIn.

About the Role

This role is for a designer who is fully self-sufficient. You'll be one of 3 designers on the team and will be expected to run projects end-to-end with minimal direction, from problem framing through execution and delivery.

If you're looking for heavy coaching, tight briefs, or constant design reviews, this role is probably not a fit. If you enjoy owning complex problems, shaping direction, and shipping high-quality work independently, it likely is.

What You'll Do

• Own design projects end-to-end: discovery, problem framing, solution design, and delivery
• Translate ambiguous product and business goals into clear, user-centered solutions
• Lead or run lightweight user research to inform decisions when needed
• Partner closely with product and engineering to ship thoughtful, scalable solutions
• Design high-craft interfaces for complex, technical, enterprise workflows
• Contribute to and evolve our design system
• Balance multiple workstreams and move projects forward without constant oversight
• Use prototyping to explore ideas, align stakeholders, and de-risk solutions
• Help shape the longer-term product direction, not just execute what's handed to you

What You Bring

• 6+ years of experience as a product designer
• A portfolio demonstrating end-to-end ownership of real, shipped products
• Experience designing enterprise or complex B2B products
• Strong product thinking and comfort operating in high ambiguity
• Ability to understand technical concepts and collaborate deeply with engineers
• High bar for visual design, interaction design, and craft
• Experience contributing to or maintaining a design system
• Proven ability to work independently and manage competing priorities

Nice to Have

• Healthcare or regulated-industry experience
• Early-stage or fast-growing startup experience
• Experience designing developer tools or internal tools
• Strong prototyping skills
• Prior use of AI tools to accelerate or enhance design workflows

Why This Role

• High ownership, high trust, and real impact
• Work on genuinely hard problems with real-world consequences
• Small team, low process overhead, high agency
• Competitive compensation, equity, and benefits
• Adventure: epic team offsites (Past trips: Iceland, Lisbon, Dominican Republic, Mexico)
• Rest: Unlimited PTO, because burnout is not in our vocabulary.
• Wellness: annual wellness credit to keep you healthy and happy.
• Productivity stipend: to supercharge your work setup.