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Solutions Engineer, EMEA

Notion

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Notion is seeking a Solutions Engineer for the EMEA region to support its sales organization by providing technical guidance and solutions to prospective and existing customers. The role emphasizes collaboration, product integration, and customer engagement, with a focus on enhancing Notion's offerings based on customer feedback. The position requires in-office work on designated Anchor Days, fostering a culture of in-person collaboration.

Qualification

  • Strong understanding of technical sales processes
  • Experience in customer engagement and technical support
  • Ability to communicate complex technical concepts clearly
  • Familiarity with product-led growth strategies
  • Experience in integrating software solutions into existing tech stacks
  • Strong collaboration skills to work with cross-functional teams
  • Ability to document and share knowledge effectively
  • Proficiency in creating technical content for marketing purposes

Responsibility

  • Partner with sales team members on customer engagements
  • Respond to advanced product and technical inquiries, RFPs, and security questionnaires
  • Provide technical guidance to customers during the sales process
  • Showcase custom solutions based on Notion's capabilities
  • Curate product feedback for Product and Engineering teams
  • Work with marketing to refine technical narratives and create customer-facing materials
  • Educate the sales organization on product updates and competitive analysis
  • Document technical considerations for internal knowledge bases

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