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Senior Data Analyst - New Services & Expansion

RelayLondon - Hybrid
FullTimeUSD 60,000 – 144,000 per year (estimated)pythonanalyticsdata-science+3 more
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Relay logo

Senior Data Analyst - New Services & Expansion

Relay

Apply Now

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen

Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.

The Team

  • ~110 people, more than half in engineering, product and data
  • 45+ advanced degrees across computer science, mathematics and operations research
  • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
  • An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
  • Own the analytics for customer-to-customer delivery: define what metrics matter, identify bottlenecks, and present recommendations to senior leadership
  • Partner with the Data Science team on geographic expansion: identify highest-potential areas for growth and build the analytical foundation for investment decisions
  • Work with finance to set ramp plans, targets, and success metrics for new locations
  • Analyse profitability drivers across the network to understand where expansion is working and where it isn't
  • Work across squads to understand how new services affect routing, sortation, first mile, middle mile, last mile, and marketplace
  • Define KPIs for new service types where no established metrics exist
  • Translate ambiguous business questions into analytical frameworks - and analytical results into clear recommendations
  • You take ownership of ambiguous problems and don't wait to be told what to analyse next
  • You're comfortable working across teams and building relationships with people in operations, product, engineering, and finance
  • You can define what success looks like when there's no playbook to follow
  • You translate complex data into clear recommendations that non-technical stakeholders can act on
  • You're fluent in SQL and experienced with BI tools, but you see them as means to an end, not the end itself
  • You have at least 5 years experience, ideally with some exposure to data science, finance or commercial
  • You communicate clearly and aren't afraid to present findings to senior leadership
  • You do well in fast-moving environments where the questions change as the business evolves

Fast and Focused Hiring Process

  • Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success.
  • Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it.
  • 25 days of holidays
  • Enhanced parental leave.
  • Hardware of your choice.
  • Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).
  • Aim with Precision: You define problems clearly and measure your impact meticulously.
  • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
  • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
  • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
  • People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
  • Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.

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