Why You Should Join Us

• Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world.
• An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time.
• Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators.

About the Role

We are looking for a Brand Designer to help us shape how Tandem is presented to the world. You'll elevate our brand through craft, clarity, and originality—contributing to how Tandem looks, feels, and communicates as we scale. You'll design robust visual systems, lead art direction, and craft surfaces that prioritize brand and product storytelling.

This is a demanding role, with a high level of autonomy and responsibility. We expect sharp product thinking, high craftsmanship, and the ability to ask the right questions to get to the why. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you're low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

What You'll Do

• Shape how Tandem looks, feels, and communicates—owning our visual identity across brand, web, and product
• Create work with a level of craft and attention to detail that sets the standard for the team
• Define a strategy for a scaling brand, bringing a systems mindset and always thinking across surfaces and channels
• Bring strategic instinct to every project, connecting individual design decisions to broader brand goals
• Partner with cross-functional teams to build upon great ideas by making things real

We'll Be Most Excited If You Have

• 5+ years of experience leading and designing interactive brand experiences
• Excellent visual craft, interaction design, and art direction, with a strong instinct for motion
• A track record of independently delivering work as well as influencing the work of other designers, contractors, and agencies
• The kind of eye for detail and love for the craft that shows up in everything you touch
• High NPS https://www.surveymonkey.com/mp/nps-calculator/ with your former teammates

Working with Us

• Commit to audacity. "Whether you think you can, or you think you can't – you're right.”
• Do the math. Be rigorous, assume nothing.
• Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.
• Spit it out. Be direct, invite critique, avoid equivocation – we want right answers.
• Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.
• Do what it takes to be number 1. We work hard to make sure we win.
• Fully covered medical, vision, and dental insurance.
• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
• Unlimited paid time off (PTO) and 16 weeks of parental leave.
• 401K plan setup, FSA option, commuter benefits, and DashPass.
• Lunch at the office every day and Dinner at the office after 7 pm.