Enterprise Account Manager
Enterprise Account Manager
Enterprise Account Manager
Zip
Zip is a rapidly growing procurement platform founded in 2020, aimed at simplifying the complex process of purchasing software and services for enterprises. With a valuation of $2.2 billion and backing from prominent investors, Zip serves leading companies like OpenAI and Coinbase. The Enterprise Account Manager role involves strategic selling to Global 2000 companies, account management, and collaboration with the Customer Success team to enhance customer value and drive renewals.
Qualification
- 5+ years of technology SaaS experience at the enterprise level
- Experience selling to procurement, finance, and legal departments
- Proven track record in driving customer retention and upselling
- Ability to learn and demonstrate the Zip platform effectively
- Familiarity with sales intelligence and engagement solutions
- Adaptability to shape sales processes in a hyper-growth environment
- Strong negotiation skills and strategic thinking capabilities
Responsibility
- Serve as a trusted advisor and strategic thinker for Global 2000 companies
- Partner with Customer Success to monitor customer health and guide deal closures
- Act as a product evangelist, aligning Zip's solutions with customer pain points
- Establish playbooks and best practices as a founding member of the Enterprise Account Management team
- Negotiate renewal contracts to maximize value and enhance customer relationships
- Provide regular updates on renewal status to management and escalate issues when necessary
- Manage multi-year contracts to ensure customer value realization
