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Shift Manager - London

Relay

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Relay is a rapidly scaling logistics startup focused on transforming e-commerce delivery. As a Shift Manager, you will oversee operations during night shifts, ensuring efficiency and safety while leading a team in a dynamic environment.

Qualification

  • Previous experience in a fast-paced operational or warehouse environment
  • A proactive leader with strong communication and team-building skills
  • Able to think on your feet, solve problems, and make sound decisions under pressure
  • Comfortable using data to track performance and make improvements
  • A hands-on, positive attitude and a willingness to roll up your sleeves

Responsibility

  • Overseeing sortation operations during your shift to ensure targets are met
  • Supporting with recruitment, onboarding, and training of site operatives
  • Leading, motivating, and coaching your team to high performance
  • Ensuring health & safety standards are upheld and continuously improved
  • Identifying and acting on opportunities to drive efficiency and service quality
  • Collaborating with stakeholders to support the wider success of the site

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